Community Support & Inquiries

Contact & Support

Need help with your club, want to report a bug, or have a privacy or copyright question? Connect with the MFC Footy team through our verified communication channels.

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Enquiry types

Communication Channels

Discord Community & Support

Join our official Discord server for real-time community assistance, game announcements, and direct support ticketing.

Join Discord Support

Direct Email Support

For formal inquiries, privacy data requests, security reports, or copyright concerns that require private, non-public correspondence.

[email protected]

Enquiry Routing & Guidelines

To help us resolve your enquiry quickly, please review the requested information for each category.

Gameplay Help

Questions about squad chemistry, Prominent Rating (PR), card ranks, or game modes.

Recommended Details:Include your Discord handle, relevant card name, and a short description of what happened.

Bug Reports

Unexpected errors, display glitches, or calculation mismatches on web or Discord.

Recommended Details:Provide the page URL, device/browser details, step-by-step reproduction steps, and non-sensitive screenshots.

Abuse & Fair Play Reports

Suspected cheating, exploit abuse, or harmful behavior in community rooms or matches.

Recommended Details:Submit privately with specific room/match IDs or message links. Please do NOT post abuse reports in public Discord channels.

Privacy & Account Requests

Requests regarding personal data, account deletion, or privacy verification.

Recommended Details:Include your Discord User ID. Verification of account ownership will be conducted through a secure, private process.

Copyright Concerns & IP Notices

Notices regarding intellectual property, proprietary artwork, or trademark usage.

Recommended Details:Specify the exact material, page URL or Discord command output, proof of rights ownership, and claimant contact details.

General Feedback & Ideas

Feature suggestions, balance improvements, and community event ideas.

Recommended Details:Brief description of the proposed feature and why it benefits the MFC Footy community.

Confidentiality & Privacy

Please never share your Discord password, bot token, or session cookies with anyone, including staff members. MFC Footy staff will never ask for your account password. For full information on how your data is handled during support requests, see our Privacy Policy and Terms of Service.